Contact Nos.: (055) 251-2669; (055) 251-2670; (055) 543-9259


Copyright© 2017 | Catbalogan Water District
JMK IT Solutions
In cooperation with
CATBALOGAN WATER DISTRICT
The official website of
Pier II, Allen Avenue Ext, Brgy. 04, Catbalogan City, Samar Philippines
Availing of Senior Citizen Discount
Who may avail?
  • Customers that are one year and above registered
  • Qualified senior citizen customers that have submitted complete required documents

Requirements
  • Senior Discount Application Form
  • Senior Citizen ID
  • Barangay Certification

Availability of Service
  • Monday to Friday - 8:00am to 5:00pm (Except Holidays)

Location
  • CWD Office Front Desk - Commercial Division

Notes
  • Discount is 5 % of your current bill
  • Consumption must not excedd 30 cubic meters/month
  • Renewal of membership is every one year


STEPS

CONCESSIONAIRE

OFFICE STAFF

DURATION (Waiting Time)

PERSON-IN-CHARGE
1
Inform Customer Assistant
Discuss needed requirements and provide application form
20 mins
Julieta Gonzales
2
Fill Up application form and submit with complete required documents
Check application form and required documents
15 mins
Julia P. Lobriño

3

Prepare Job Order for Investigation
15 mins
Odette Tesoro
Constancia Panela
4

Investigation
1 day
Jerome Maglente
Richard Espina
5
-
Approval of SC Membership discount
20 mins
Engr. Ralph S. Uy
6

Encode to System of qualified customers
10 min
Customer Assistant (Frontdesk Clerk)

Total Duration (Waiting Time):
          
         1 day, 1 hour and 20 mins.