STEPS
|
CONCESSIONAIRE
|
OFFICE STAFF
|
DURATION (Waiting Time)
|
PERSON-IN-CHARGE
|
1
|
Inform Customer Assistant
|
Discuss needed requirements and provide application form
|
20 mins
|
Julieta Gonzales
|
2
|
Fill Up application form and submit with complete required documents
|
Check application form and required documents
|
15 mins
|
Julia P. Lobriño
|
3
|
Prepare Job Order for Investigation
|
15 mins
|
Odette Tesoro
Constancia Panela
|
|
4
|
Investigation
|
1 day
|
Jerome Maglente
Richard Espina
|
|
5
|
-
|
Approval of SC Membership discount
|
20 mins
|
Engr. Ralph S. Uy
|
6
|
Encode to System of qualified customers
|
10 min
|
Customer Assistant (Frontdesk Clerk)
|
|
Total Duration (Waiting Time):
|
1 day, 1 hour and 20 mins.
|